1. Introduction
At Koh Samui Luxury Hotels, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
Personal Data
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website forms
- Subscribe to our newsletter
- Interact with us on social media
This information may include your name, email address, phone number, and any other information you choose to provide.
Automatically Collected Information
When you access our website, we may automatically collect certain information including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on those pages
- Referring/exit pages
- Date and time stamps
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our website
- Respond to your comments, questions, and provide customer service
- Send you newsletters and marketing communications (with your consent)
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
For more information about the cookies we use, please see our Cookie Policy.
5. Third-Party Services
Our website contains links to third-party websites and services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may also use third-party analytics tools (such as Google Analytics) to help us understand how our website is being used.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your personal information
- The right to object to processing of your personal information
- The right to data portability
8. Children's Privacy
Our service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us immediately.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: [email protected]